100% CUSTOMER SATISFACTION
We want you to be completely satisfied with our Cascade Climber, Cascade Climber Cross Crawl, CMXPro Group Exercise Bikes, CMXRT Recumbent Exercise Bike, Cascade Rower, Rower Plus, Air Rower Mag, Cascade Air Bike Unlimited, Cascade Ultra Runners. If you have any questions, please call us directly so we can help you – or you may also submit the warranty claim form below. You must retain proof of purchase as the original purchaser for the following warranty terms to be valid.
Warranty Terms
CASCADE CLIMBERS
Cascade Climber and Climber Cross Crawl
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE FUNCTIONAL TRAINERS
Cascade Raptor
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE CURVED TREADMILLS
Cascade Ultra Runner and Ultra Runner Plus
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE GROUP EXERCISE BIKES
CMXPRO and Compass
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Labor – 1 Year
CMXPRO POWER
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CMXRT
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
Cascade Air Bike Unlimited and Cascade Air Bike Unlimited Mag
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE INDOOR ROWERS
Cascade Rower, Cascade Rower Plus and Cascade Air Rower Mag
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
Warranty Claim Form
Please tell us how we can help you by filling out the form below, thanks.
Or call us at 1-425-402-4062 for customer support.
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