100% CUSTOMER SATISFACTION
We want you to be completely satisfied with our Climber Cross Crawl, CMX Group Exercise Bikes, Rower, Air Rower Mag, Air Bikes, Raptor Functional Trainer and Ultra Runner treadmills. If you have any questions, please call us directly so we can help you – or you may also submit the warranty claim form below. You must retain proof of purchase as the original purchaser for the following warranty terms to be valid.
Warranty Terms
CASCADE CLIMBER
Climber Cross Crawl
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE FUNCTIONAL TRAINERS
Raptor Functional Trainer
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE CURVED TREADMILLS
Ultra Runner and Ultra Runner Plus
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE GROUP EXERCISE BIKES
CMXPRO
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Labor – 1 Year
CMXPRO POWER and Compass
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
Air Bike Unlimited and Air Bike Unlimited Mag
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
CASCADE INDOOR ROWERS
Rower, and Air Rower Mag
- Frame – Lifetime
- Parts – 5 Year Warranty
- Wearables – 2 Year Warranty
- Electronics – 2 Year Warranty
- Labor – 1 Year
Warranty Claim Form
Please tell us how we can help you by filling out the form below, thanks.
Or call us at 1-425-402-4062 for customer support.
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