WARRANTY

100% CUSTOMER SATISFACTION

We want you to be completely satisfied with our Cascade Climber, Cascade Climber Cross Crawl, CMXPro Group Exercise Bikes, CMXRT Recumbent Exercise Bike, Cascade Rower, Rower Plus, Air Rower Mag, Cascade Air Bike Unlimited, Cascade Ultra Runners. If you have any questions, please call us directly so we can help you – or you may also submit the warranty claim form below. You must retain proof of purchase as the original purchaser for the following warranty terms to be valid.

CASCADE CLIMBERS

Cascade Climber and Climber Cross Crawl

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Electronics – 2 Year Warranty
• Labor – 1 Year

CASCADE FUNCTIONAL TRAINERS

Cascade Raptor

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Electronics – 2 Year Warranty
• Labor – 1 Year

CASCADE CURVED TREADMILLS

Cascade Ultra Runner and Ultra Runner Plus

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Electronics – 2 Year Warranty
• Labor – 1 Year

CASCADE GROUP EXERCISE BIKES

CMXPRO and Compass

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Labor – 1 Year

CMXPRO POWER

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Electronics – 2 Year Warranty
• Labor – 1 Year

CMXRT

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Electronics – 2 Year Warranty
• Labor – 1 Year

Cascade Air Bike Unlimited and Cascade Air Bike Unlimited Mag

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Electronics – 2 Year Warranty
• Labor – 1 Year

CASCADE INDOOR ROWERS

Cascade Rower, Cascade Rower Plus and Cascade Air Rower Mag

• Frame – Lifetime
• Parts – 5 Year Warranty
• Wearables – 2 Year Warranty
• Electronics – 2 Year Warranty
• Labor – 1 Year

Please tell us how we can help you by filling out the form below, thanks.

Or call us at 1-425-402-4062 for customer support.